USA TRANS International Company

PRIVACY POLICY

Last Updated: September 19, 2026

USA TRANS LOGISTIC LLC (“USA TRANS,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, Dealer Portal, digital services, and related services.

This Privacy Policy explains what information we collect, how we use it, when we may share it, how long we retain it, and what rights may be available to you.

This Privacy Policy applies to the USA TRANS website, Dealer Portal, online forms, tracking tools, payment features, calculators, and other digital services operated by USA TRANS LOGISTIC LLC.

1. COMPANY INFORMATION

USA TRANS LOGISTIC LLC Registered in the State of New Jersey, United States.

Registered Address: 6C George Washington Dr Monroe, NJ 08831 USA

Contact Address: 101 Avenue of the Americas New York, NY 10013 USA

Email: office@usatranscar.com

2. INFORMATION WE COLLECT

Depending on how you interact with USA TRANS, we may collect the following categories of information.

Contact Information

  • name;
  • company name;
  • email address;
  • telephone number;
  • mailing or business address;
  • other information submitted through contact or registration forms.

Account Information If you create or use a Dealer Portal account, we may collect:

  • account name;
  • username or email;
  • account ID;
  • company affiliation;
  • user role and permissions;
  • login and account activity;
  • communication preferences.

Vehicle and Transaction Information When you use USA TRANS services, we may process information related to vehicles and transactions, including:

  • VIN;
  • lot number;
  • vehicle make, model and year;
  • auction information;
  • purchase information;
  • seller or auction information;
  • pickup location;
  • warehouse information;
  • loading and destination ports;
  • container information;
  • shipping information;
  • delivery status;
  • vehicle photographs and videos;
  • documents associated with a vehicle or shipment;
  • invoices and payment records.

Some of this information may relate to a business transaction rather than directly identifying an individual.

Payment Information USA TRANS may allow customers to make payments through the Dealer Portal.

Online payments are processed using third-party payment providers, including Stripe.

USA TRANS does not generally receive or store the complete payment card number entered into Stripe's payment interface.

We may receive and retain transaction-related information such as:

  • payment amount;
  • transaction identifier;
  • payment status;
  • payment date;
  • limited payment method information;
  • invoices;
  • balances;
  • refunds or adjustments.

Stripe processes payment information according to its own privacy and security policies.

Communications We may retain communications you send to us, including:

  • support requests;
  • emails;
  • contact form submissions;
  • questions regarding vehicles, shipping or payments;
  • account-related communications.

Technical and Usage Information When you use our website or Dealer Portal, certain information may be collected automatically, including:

  • IP address;
  • browser type;
  • operating system;
  • device information;
  • approximate geographic location based on IP address;
  • pages visited;
  • referring website;
  • date and time of access;
  • session information;
  • interactions with website features.

3. HOW WE USE INFORMATION

We may use collected information to:

  • provide USA TRANS services;
  • create and manage Dealer Portal accounts;
  • process vehicle transactions;
  • coordinate vehicle pickup, transportation and delivery;
  • manage international shipping;
  • provide shipment and vehicle tracking;
  • process payments;
  • issue invoices and maintain financial records;
  • display vehicle and shipment information in the Dealer Portal;
  • provide customer support;
  • respond to inquiries;
  • communicate important service information;
  • maintain and improve our website and platform;
  • analyze website usage and performance;
  • detect and prevent fraud or misuse;
  • protect the security of our systems;
  • comply with legal, accounting and regulatory obligations;
  • establish, exercise or defend legal claims;
  • perform advertising and marketing activities where permitted by law.

4. LEGAL BASES FOR PROCESSING FOR EEA USERS

If you are located in the European Economic Area, we process personal data when one or more lawful bases under applicable data protection law apply.

Performance of a Contract Processing may be necessary to:

  • create and maintain your account;
  • provide vehicle logistics services;
  • process orders;
  • process payments;
  • provide tracking;
  • manage documents, invoices and transactions.

Legitimate Interests We may process information where necessary for legitimate business interests, including:

  • operating and improving our services;
  • preventing fraud;
  • maintaining system security;
  • providing customer support;
  • analyzing service performance;
  • managing business relationships.

Where we rely on legitimate interests, we consider the impact on your privacy rights.

Consent We may rely on your consent for certain activities, including certain:

  • analytics cookies;
  • advertising technologies;
  • marketing technologies.

You may withdraw your consent where applicable.

Legal Obligations We may process personal information where necessary to comply with applicable legal, tax, accounting or regulatory requirements.

5. COOKIES AND TRACKING TECHNOLOGIES

USA TRANS may use cookies, pixels, tags, local storage technologies and similar technologies.

These technologies may be used for:

  • essential website functions;
  • authentication;
  • account security;
  • preferences;
  • analytics;
  • performance measurement;
  • advertising measurement;
  • conversion tracking.

Essential Cookies Essential technologies are necessary for the website or Dealer Portal to function properly and generally cannot be disabled through our cookie preferences.

Analytics We may use services such as Google Analytics 4.

These services help us understand how visitors use our website and improve the performance of our services.

Advertising and Conversion Measurement We may use advertising or measurement technologies including:

  • Google Ads Conversion Tracking;
  • Meta Pixel;
  • Meta Ads technologies;
  • similar advertising or analytics technologies that may be introduced in the future.

Where required by applicable law, non-essential cookies and similar technologies will be used only after appropriate consent has been obtained.

Users may manage applicable preferences through Cookie Settings on the website.

6. HOW WE SHARE INFORMATION

We may share information with service providers when necessary to operate our business.

These may include providers involved in:

  • payment processing;
  • hosting;
  • cloud infrastructure;
  • analytics;
  • advertising;
  • email delivery;
  • customer communications;
  • cybersecurity;
  • IT support;
  • accounting;
  • legal services;
  • vehicle transportation;
  • logistics;
  • warehousing;
  • shipping;
  • customs or related services.

We disclose information only to the extent reasonably necessary for the relevant purpose.

7. STRIPE

USA TRANS uses Stripe to facilitate certain online payments.

When you submit payment details through Stripe, those details are transmitted to and processed by Stripe.

Stripe operates as an independent provider of payment processing services and may process information in accordance with its own privacy policy and legal obligations.

USA TRANS may receive transaction information necessary to:

  • confirm a payment;
  • associate a payment with an account or vehicle;
  • maintain financial records;
  • manage refunds or payment issues.

8. GOOGLE AND META SERVICES

Our website may use services provided by Google and Meta.

Depending on your consent preferences and applicable law, these services may collect information about website activity and device usage.

Information may be used for purposes such as:

  • website analytics;
  • conversion measurement;
  • advertising effectiveness;
  • audience measurement;
  • marketing optimization.

Users may manage applicable non-essential tracking through our Cookie Settings.

9. INTERNATIONAL DATA TRANSFERS

USA TRANS is based in the United States.

If you access our services from the European Economic Area, United Kingdom or another jurisdiction outside the United States, your personal information may be processed in the United States or other countries where our service providers operate.

These countries may have data protection laws different from those in your country.

Where required by applicable law, we take appropriate measures intended to protect personal data transferred internationally.

10. DATA RETENTION

We retain personal information for as long as reasonably necessary for the purposes for which it was collected.

Retention periods may depend on:

  • the duration of the customer relationship;
  • account status;
  • transaction history;
  • vehicle and shipment records;
  • legal obligations;
  • accounting requirements;
  • tax requirements;
  • dispute resolution needs;
  • fraud prevention;
  • security requirements.

Some information may therefore remain in our records after an account has been closed.

11. ACCOUNT DELETION

Users cannot currently delete a Dealer Portal account directly through the platform.

To request account closure or deletion of eligible personal information, contact: office@usatranscar.com

We may retain certain information where required or permitted by law, including transaction, accounting, tax, fraud-prevention and legal records.

12. YOUR PRIVACY RIGHTS

Depending on your location and applicable law, you may have the right to request:

  • access to personal information;
  • correction of inaccurate information;
  • deletion of certain information;
  • restriction of certain processing;
  • objection to certain processing;
  • portability of certain data;
  • withdrawal of consent.

These rights are not absolute and may be subject to legal exceptions.

To submit a request, contact: office@usatranscar.com

We may need to verify your identity before processing a request.

13. EEA DATA PROTECTION RIGHTS

If the GDPR or similar European data protection rules apply to you, you may have additional rights regarding your personal data.

You may also have the right to lodge a complaint with the competent data protection authority in your country.

We encourage users to contact USA TRANS first so that we have an opportunity to address their concerns.

14. DATA SECURITY

USA TRANS uses administrative, organizational and technical measures intended to protect information against unauthorized access, loss, misuse, alteration or disclosure.

However, no website, transmission method or information system can be guaranteed to be completely secure.

Users are responsible for protecting their account credentials and should notify USA TRANS promptly if they suspect unauthorized access to their account.

15. THIRD-PARTY SERVICES AND LINKS

Our website and Dealer Portal may contain links to or integrations with third-party services.

Third-party websites and services operate under their own terms and privacy policies.

USA TRANS is not responsible for the privacy practices of third parties that we do not control.

16. CHILDREN'S PRIVACY

USA TRANS services are intended for business customers and adults.

Our services are not directed toward children, and we do not knowingly seek to collect personal information from children through our business services.

17. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically.

When we make changes, the updated version will be published on this page together with a revised Last Updated date.

Material changes may also be communicated through the website, Dealer Portal or other appropriate channels.

18. CONTACT US

For questions about this Privacy Policy or our privacy practices, contact:

USA TRANS LOGISTIC LLC

Contact Address: 101 Avenue of the Americas New York, NY 10013 USA

Registered Address: 6C George Washington Dr Monroe, NJ 08831 USA

Email: office@usatranscar.com